Agafay Souk offers a curated selection of handcrafted Moroccan home decor, including leather poufs, cactus silk pillows, floor cushions, rugs, lamps, and basket bags. Each piece is carefully crafted by skilled Moroccan artisans using locally sourced natural materials.

Yes! Every product at Agafay Souk is handmade by skilled Moroccan artisans, ensuring authenticity and uniqueness. Because of this, slight variations in color, texture, and size may occur, which add to the charm of each handcrafted piece.

Yes, we do! If you're interested in wholesale pricing or bulk orders for retail, interior design projects, or events, please contact us via our Wholesale Inquiry page or email us directly.

If you need to change or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, modifications or cancellations may not be possible.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment directly on our website under the"Track Your Order"section.

If your package is delayed beyond the estimated shipping time, please contact us for assistance. If a package is lost or undelivered, we will work with the shipping carrier to resolve the issue or offer a replacement if necessary.

We accept returns within 14 days of purchase. Items must be unused, in their original condition, and include proof of purchase. Customers are responsible for return shipping costs, and original shipping fees are non-refundable.

To initiate a return, please contact us via the"Contact Us"page with you rorder number and details. Our team will provide return instructions.

At this time, we do not offer fully custom pieces, but we are happy to assist with special requests based on available designs. Feel free to contact us if you have a specific request.

Cactus silk pillows: Spot clean only with a damp cloth; avoid water to prevent color fading.

Leather poufs: Wipe with a dry or slightly damp cloth; avoid harsh cleaners.

Rugs & throws: Hand wash or dry clean for best results.

Since our straw and raffia lampshades are handwoven and flexible, they may lose shape during shipping. To fix this:

1. Lightly spray the lampshade with water (do not soak it).
2. Gently reshape it with your hands.
3. Let it air dry in its proper shape.